Sales Engineer
Job Summary
Working remotely, the full-time Sales Engineer will collaborate with the Presales team on discovery calls, technical deep dives, and demos, acting as a trusted advisor to bridge technology and business value in customer service automation solutions.
Key responsibilities
- Lead discovery calls and technical deep dives to identify customer pain points and opportunities
- Deliver customized, high-impact demos and presentations that illustrate exceptional customer experiences
- Craft creative responses to RFIs and RFPs to differentiate the company in the marketplace
Required qualifications
- 7+ years in solutions engineering, pre-sales, or sales architecture roles with complex enterprise software sales experience
- 7+ years of consulting or customer engagement experience
- 5+ years of contact center experience with familiarity in the CCaaS landscape
- Strong JavaScript programming and scripting skills
- Hands-on experience with conversational AI, chatbots, or low-code automation platforms
Complete Job Description
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