Sales Operations Director
Job Summary
Driving operational excellence across the revenue organization, the full-time remote Sales and Business Operations Director will manage strategic planning, business analytics, and process optimization while partnering with various teams to enhance business performance and customer retention.
Key Responsibilities
- Lead annual and quarterly business planning processes and develop operational strategies aligned with company growth objectives
- Analyze sales and revenue trends to identify opportunities and risks, maintaining executive dashboards and performance metrics
- Support strategies to improve customer retention and renewal performance, monitoring key customer lifecycle metrics for actionable insights
Required Qualifications
- Bachelor's degree in Business, Finance, Operations, or related field
- 8+ years of experience in Sales Operations, Revenue Operations, or related disciplines
- Demonstrated ability to lead complex cross-functional projects from planning through execution
- Experience supporting recurring revenue and customer-focused business models
- Proficiency in advanced Salesforce CRM and strong analytical skills
Complete Job Description
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