Sales Operations Manager

Job Summary

Leading a team of Sales Operations Managers and Specialists, the full-time remote Sales Operations Manager will oversee daily operational support for the sales organization, manage deal desk operations, and drive continuous process improvements to enhance efficiency and the seller experience.

Key responsibilities

• Lead, coach, and develop a team responsible for frontline sales support, deal desk, contracting, and order processing
• Oversee daily sales support operations, ensuring timely resolution of inquiries related to quoting and Salesforce processes
• Evaluate sales operations workflows to identify bottlenecks and implement actionable improvements for operational efficiency

Required qualifications

• Bachelor's degree in Business, Finance, Operations, Information Systems, or a related field, or equivalent practical experience
• 5+ years of experience in Sales Operations, Revenue Operations, or related fields in a B2B SaaS or technology organization, with at least 1-2 years in a leadership role
• Strong proficiency in Salesforce CRM and understanding of the quote-to-close lifecycle
• Proven ability to identify operational inefficiencies and implement process improvements
• Experience collaborating with cross-functional teams to enhance sales workflows and operational processes