Sales Operations Specialist
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Job Summary
Detail-oriented and process-driven, the full-time remote Sales Operations Specialist will support the sales organization by resolving issues, optimizing workflows, and collaborating with cross-functional teams to enhance operational efficiency.
Key responsibilities:
- Serve as a frontline resource for the sales organization, answering questions and resolving issues for SDRs, AEs, CAMs, Reseller Reps, and SEs
- Partner with RevOps leadership to identify operational bottlenecks and implement practical solutions
- Document, maintain, and optimize sales operations workflows to improve clarity, efficiency, and consistency across teams
Required qualifications:
- 5+ years of experience in sales operations, sales support, or a related role supporting revenue-generating teams
- Experience with Salesforce and billing processes
- Proficiency in Microsoft Excel, Google Sheets, and other reporting tools
- Understanding of sales workflows and operations best practices, particularly for distribution and reseller sales teams
- Familiarity with AI tools such as Claude and Serval for enhancing workflow efficiency
Complete Job Description
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