Sales Operations Specialist

Job Summary

Owning the dealer and agent onboarding processes, the full-time Sales Operations Specialist will manage submissions, amendments, and claims escalations while serving as the primary liaison between the sales team and internal departments in a remote work environment.

Key responsibilities

• Oversee dealer and agent submission processes, ensuring completeness and compliance with agreements
• Coordinate claims escalations and provide support to sales associates, maintaining communication with agents and internal teams
• Administer territory and alignment updates, ensuring accurate dealer assignments within Salesforce

Required qualifications

• 3+ years of experience in sales support, sales operations, or account administration
• Bachelor's degree preferred or equivalent combination of education and experience
• Experience supporting a field sales organization in a fast-paced environment
• Knowledge of automotive finance, lending, F&I, or service business
• Proficiency in Salesforce or comparable CRM platforms