Sales Support Associate
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Job Summary
Detail-oriented and organized, the full-time Sales Support Associate will manage daily order entry tasks, utilize a ticketing system for incoming requests, and ensure accurate documentation while working remotely.
Key responsibilities
- Assist with daily order entry tasks to ensure accurate and timely logging of requests
- Use the ticketing system to manage incoming order requests, quotes, and communications
- Validate order packages for accuracy and completeness prior to submission
Required qualifications
- Strong interest in order management, operations, or administrative support
- Proficiency with CRM and ticketing systems, maintaining accurate records throughout the order lifecycle
- Ability to work within defined SLAs and KPIs while upholding quality and compliance standards
- Experience in troubleshooting and resolving order-related issues
- Excellent written and verbal communication skills for managing multiple channels simultaneously
Complete Job Description
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