Sales Support Specialist

Job Summary

Managing an assigned book of business, the full-time remote Sales Support Specialist will service and maintain relationships with customers, support service managers, and conduct regular status meetings to ensure high customer satisfaction.

Key responsibilities

• Manage and service an assigned book of business, including new and existing accounts
• Build and maintain customer relationships, addressing escalated issues as needed
• Create and run monthly/quarterly reports while managing pricing and service-related activities

Required qualifications

• High school diploma or equivalent
• Proficiency with MS Excel, Word, and Outlook
• At least 1 year of account management or sales experience preferred
• Background in commissioned, tangible product sales is advantageous
• Experience in identifying and closing new business opportunities is desirable