Sales Support Specialist
Job Summary
Providing essential administrative support to the sales team, the full-time remote Sales Support Specialist will manage order processes, maintain online platforms, and assist with customer inquiries to ensure efficient operations and enhance customer satisfaction.
Key Responsibilities:
- Assume responsibility for administrative tasks and order management to enable sales representatives to focus on customer engagement
- Maintain and update online platforms to ensure accurate information and effective webstore builds
- Proactively monitor order status and collaborate with teams to resolve potential backlog issues and enhance customer satisfaction
Required Qualifications:
- Minimum 3 years' experience in sales support or related roles
- Proficient with Microsoft Office Software Suite, including intermediate to advanced Excel skills
- Experience with CRM software systems; Hubspot experience a plus
- Bachelor's degree in Business or related field or additional relevant business experience required
- Experience with ERP software systems; Microsoft Dynamics experience a plus
Complete Job Description
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