Sales Support Specialist

Job Summary

Supporting the Sales team in a full-time remote capacity, the Sales Support Specialist will manage leads, customer accounts, and sales operations while ensuring efficient processes and high standards of customer service.

Key responsibilities

• Provide day-to-day administrative and operational support to the Sales team
• Respond to customer inquiries and coordinate meetings, sales appointments, and demonstrations
• Track sales leads and opportunities, support upselling efforts, and compile sales reports

Required qualifications

• High School Diploma or equivalent; Associate's or Bachelor's degree in a related field preferred
• Previous experience in sales support or a related role, with proven upselling and cross-selling experience
• Fluent in both English and Spanish, with strong communication skills in both languages
• At least 3 years of leadership and team management experience
• Proficiency in Microsoft Office or Google Workspace, particularly spreadsheets and presentations