Salesforce Administrator
Job Summary
To support the Caesars account, the contract Salesforce Administrator will manage hands-on configuration and administration of Salesforce Sales Cloud and Service Cloud, focusing on object administration, Flow automation, and cross-functional collaboration in a remote setting.
Key responsibilities
- Own day-to-day administration of custom and standard objects, including configuration of approval processes and business process automation using Flow
- Configure and maintain Sales Cloud and Service Cloud components, such as lead management, case management, and Omni-Channel routing
- Collaborate with cross-functional teams to translate business requirements into actionable backlog items and support production troubleshooting
Required qualifications
- 3+ years of hands-on Salesforce administration experience, including support for Sales Cloud and/or Service Cloud
- Strong knowledge of data models, including objects, fields, record types, and relationships
- Proven experience in building and maintaining Flow automation and approval processes
- Practical experience with Sales Cloud and Service Cloud configurations, including lead and case management
- Ability to work core hours aligned to Pacific Time, including occasional after-hours support
Complete Job Description
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