Salesforce Administrator Certification Required

Job Summary

Owning the administration, configuration, and support of WCN's Salesforce organization, the full-time Senior Salesforce Administrator will manage user access, automate complex processes, and ensure the stability of the Outbound Funds Module, all while working remotely or in a hybrid environment; Salesforce Administrator Certification is required.

Key responsibilities

• Provide general Salesforce administration, including user management and configuration
• Administer the Outbound Funds Module and manage the grantee-facing portal experience
• Build advanced automation and maintain integrations, ensuring data accuracy and troubleshooting issues

Required qualifications

• 5+ years of Salesforce administration experience, with at least 2 years in a complex multi-package org
• Salesforce Administrator Certification
• Experience building and maintaining complex, multi-object flows
• Strong analytical and troubleshooting skills across connected systems
• Excellent documentation skills and ability to create clear user guidance