Salesforce Business Administrator
Job Summary
Seeking a remote contractor, the Salesforce Business Administrator will manage day-to-day administration and support of the Salesforce platform, ensuring data integrity and user success while collaborating with various teams.
Key responsibilities
- Coordinate new user requests and troubleshoot Level 1 user issues while serving as the primary support contact for Salesforce inquiries
- Perform ongoing data management activities, including cleanup, validation, and audits to maintain data quality standards
- Assist in system configuration and process improvements, including basic admin functions and participation in User Acceptance Testing (UAT)
Required qualifications
- Salesforce Admin or Salesforce BA certification
- 7 years of experience in Salesforce administration
- Experience with data importing, Salesforce support tickets, and UAT testing
- Strong troubleshooting skills and a customer-focused mindset
- Flexibility with schedule and effective communication skills with team members
Complete Job Description
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