Salesforce Business Analyst
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Job Summary
Seeking a full-time Salesforce Business Analyst to work remotely, who will analyze, design, and optimize business processes in Salesforce while collaborating with IT and cross-functional teams to implement effective technology solutions that support commercial and customer operations.
Key responsibilities
- Establish and maintain relationships with business partners and IT to provide effective technical solutions
- Conduct data gathering and analysis to understand business strategy requirements and document current business processes
- Develop and communicate business requirements and functional specifications for the implementation of business solutions
Required qualifications
- Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or equivalent work experience
- Three or more years of experience in Salesforce analysis, process design, and configuration
- Prior experience leading requirements gathering workshops and interviews
- Salesforce certification(s) highly desired (e.g., Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant)
- Proficiency in Visio or other flowchart creation software
Complete Job Description
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