Salesforce CRM Analyst
Job Summary
Supporting a diverse range of departments, the full-time salaried Salesforce CRM Analyst will manage data analytics, master data cleansing, and user training within the Salesforce environment while working remotely.
Key responsibilities
- Drive the ongoing development and enhancement of the Salesforce CRM platform, collaborating with cross-functional teams to identify business needs and implement solutions
- Administer user access, monitor system issues, and optimize configurations to support over 250 users, ensuring operational efficiency and reliability
- Provide user support, deliver training, and develop documentation to promote user adoption and effective use of the CRM system
Required qualifications
- Bachelor's degree in Information Technology, Business, or a related field with a minimum of 2 years as a Salesforce Administrator
- 2-3 years of experience with Salesforce Core Clouds including Sales Cloud and Marketing Cloud
- 3-4 years of experience in analyzing business data
- Salesforce Admin certification preferred (ADM 201 and ADM 211)
- Strong analytical skills with intermediate Excel knowledge
Complete Job Description
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