Salesforce Enablement Lead
Job Summary
Driving user readiness and engagement, the full-time remote Salesforce Enablement Lead will manage training, onboarding, and support for Salesforce users across Insurance and Wealth & Retirement platforms while collaborating with cross-functional teams.
Key responsibilities
- Coordinate day-to-day Salesforce enablement activities and deliver role-based training for new and existing users
- Lead the Salesforce enablement workstream for new agency onboarding, creating and managing project plans for user readiness and training
- Develop user communications and documentation to support Salesforce releases, process changes, and training opportunities
Required qualifications
- Bachelor's degree with 3-5 years of experience in a similar role within the Salesforce ecosystem
- Salesforce Administrator or Salesforce Business Analyst Certification preferred
- Strong working knowledge of Salesforce functionality and experience in developing and delivering training
- Experience creating user communications, training materials, and other enablement content
- Foundational experience in marketing, communications, or change management
Complete Job Description
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