Salesforce Field Services Advisor
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Job Summary
Leading the modernization of claims operations, the remote contract Salesforce Field Services Advisor will analyze workflows, design efficient models, and ensure seamless delivery across operational touchpoints.
Key responsibilities
- Lead end-to-end subject matter analysis for claims operations, focusing on workflows and business rules
- Drive future-state process redesign to streamline complex claims workflows within Salesforce Field Services
- Collaborate with cross-functional teams to validate technical specifications and prepare for User Acceptance Testing (UAT)
Required qualifications
- 5+ years of hands-on experience with Salesforce Field Services
- In-depth expertise in end-to-end claims management lifecycles and operational dependencies
- Proven experience in business process re-engineering and workflow modernization initiatives
- Strong familiarity with Client Delivery Methods or structured enterprise delivery frameworks
- Excellent cross-functional communication and stakeholder alignment skills
Complete Job Description
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