Salesforce Solution Architect

Job Summary

Serving as the lead Salesforce strategist and architect, the full-time remote Director, Solution Development & Architecture will manage SHP's Salesforce ecosystem, ensuring governance, platform standards, and data strategy while translating business needs into scalable solutions.

Key responsibilities

• Own the architecture, governance, security, and design integrity of SHP's Salesforce ecosystem, establishing standards for data management and automation
• Translate business goals into practical Salesforce solutions, building strong stakeholder relationships and guiding solution design
• Lead internal Salesforce teams and external partners, driving platform modernization and managing the transition from Nonprofit Success Pack to Nonprofit Cloud

Required qualifications

• 8+ years of Salesforce experience, including leading solution architecture and enterprise-scale implementations
• Deep expertise in Salesforce architecture, data modeling, security, and integrations across complex environments
• Experience leading high-performing Salesforce teams and managing external consulting partners
• Experience modernizing Salesforce environments and supporting nonprofit CRM strategies, including NPSP and/or Nonprofit Cloud
• Salesforce Certified Administrator and Platform App Builder required; architect-track certifications preferred