Scheduler, Connecticut Licensed

Job Summary

To support a growing healthcare practice, the full-time Scheduler, Connecticut Licensed, will manage comprehensive clinical ambulatory scheduling using the EPIC system, ensuring prompt and courteous service to patients and providers while working remotely within Connecticut.

Key responsibilities

• Answers and assesses the urgency of telephone calls, providing assistance or directing callers appropriately
• Builds and modifies provider master schedules and clinic calendars, accommodating time off and urgent patient needs
• Schedules patient appointments, resolves conflicts, and coordinates surgical procedures and diagnostic tests

Required qualifications

• Four years of related work experience, including two years in the same job family at a lower level, or an Associate degree with two years of related experience
• Proven experience in a high-volume healthcare scheduling environment
• Strong organizational skills and attention to detail
• Competence in English language, grammar, and medical terminology
• Ability to manage confidential patient information in compliance with HIPAA regulations