Scheduler for Healthcare Services
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Job Summary
To support a healthcare team, the full-time Scheduler for Healthcare Services will manage appointment scheduling, patient interactions, and provider calendars remotely within Connecticut, utilizing the EPIC scheduling system.
Key responsibilities
- Answers calls to assess urgency, providing assistance or directing callers to the appropriate personnel
- Schedules patient appointments, resolves conflicts, and notifies patients of changes or cancellations
- Builds and modifies provider schedules, ensuring accurate tracking of appointments and necessary paperwork
Required qualifications
- Four years of related work experience, with two years in a similar role, or an Associate degree with two years of experience
- Proven experience in a high-volume healthcare call center or medical practice
- Strong organizational skills and attention to detail
- Competency in English language, grammar, and medical terminology
- Experience with electronic medical record systems and multi-line telephones
Complete Job Description
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