Scheduler II

Job Summary

Providing scheduling navigator services, the full-time Scheduler II will coordinate complex appointments for families and referring providers while telecommuting during regular business hours.

Key responsibilities

• Facilitates the scheduling of complex appointments and synchronizes services with families and departments
• Manages appointment requests from referring providers and ensures timely completion of scheduling tasks
• Maintains tracking logs and handles incoming calls professionally while addressing scheduling discrepancies

Required qualifications

• Experience in scheduling or patient access roles
• Proficiency in using scheduling systems and software
• Ability to coordinate complex services across multiple departments
• Strong organizational skills to manage multiple scheduling requests
• High school diploma or equivalent; further education in healthcare administration is a plus