Scheduling Analyst

Job Summary

To support the Customer Success/Support department, the full-time Scheduling Analyst will manage daily interactions and workflow progression between vendor and facility contacts, ensuring maximum coverage and continuity of care while working remotely.

Key responsibilities:

• Manage assigned facilities to ensure maximum coverage by auditing schedules and collaborating with stakeholders to fill identified gaps
• Develop and maintain strong working relationships with external and internal partners, acting as a conduit for communication regarding coverage changes and issues
• Conduct user training and support for assigned facilities through various communication methods, while following workflow processes to maintain platform accuracy

Required qualifications:

• College level education or equivalent work experience
• 2 years of experience in healthcare staffing, VMS, or with a locum tenens vendor
• Ability to work effectively in multiple technologies simultaneously
• Proficiency with Microsoft Office Suite
• Capacity to learn and master new technologies quickly