Scheduling and Authorization Coordinator

Job Summary

To ensure smooth coordination of diagnostic imaging and procedures, the full-time remote Scheduling and Authorization Coordinator will manage patient communications, verify insurance information, and schedule complex exams while maintaining compliance with regulatory requirements.

Key responsibilities

• Completing insurance verification and authorization processes for scheduled patients
• Scheduling complex exams and managing high volumes of inbound and outbound calls to educate patients on exam preparation
• Monitoring and managing communication channels, including email and voicemail, to ensure timely responses and documentation

Required qualifications

• High school diploma or GED; an associate degree or 2+ years in patient scheduling, registration, or healthcare billing is preferred
• Over one year of experience in a customer service or client relations role
• Experience in an office or hospital environment is preferred
• Proficiency in Microsoft Office products, including Word, Excel, and Outlook
• Familiarity with hospital systems and high-volume call center experience is preferred