Scheduling Coordinator

Job Summary

To facilitate excellent customer service in a fast-paced environment, the full-time remote Scheduling Coordinator will process requests for GI procedures, communicate effectively with various stakeholders, and ensure compliance with scheduling criteria at the Endoscopy Suite.

Key responsibilities

• Process and schedule GI procedure requests while verifying order completeness and compatibility
• Communicate with clinics, physicians, technical staff, nurses, and patients to ensure efficient scheduling and customer satisfaction
• Utilize EPIC applications and maintain knowledge of medical terminology, ICD-9, and CPT coding for accurate scheduling

Required qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred
• 18 months to 2 years of experience in a nursing support role or medical practice clerical/administrative support experience
• Knowledge of medical terminology and experience with CPT and ICD-9 coding preferred
• Strong computer literacy and proficiency with software such as EPIC and Microsoft Office
• Ability to multitask effectively while maintaining a high level of patient focus and attention to detail