Scheduling Coordinator

Job Summary

Coordinating all patient scheduling activities, the full-time remote Scheduling Coordinator will manage appointments, procedures, and exams across multiple facilities while facilitating communication between staff and referral sources.

Key responsibilities

• Collects clinical information, verifies patient demographics, and schedules patients for appointments and diagnostic tests
• Educates patients and physician offices on department protocols, procedures, and insurance requirements
• Utilizes scheduling software to enhance patient access and monitors practice protocols for improvement recommendations

Required qualifications

• High School Diploma/GED or completion of an Associate's Degree program
• At least 6 months of experience in a medical office, call center, or customer service role
• Ability to maintain confidentiality and work in a fast-paced environment
• Detail-oriented with proficiency in Microsoft Office applications
• Demonstrated ability to handle stressful situations effectively