Scheduling Coordinator

Job Summary

Coordinating patient services, the full-time Scheduling Coordinator will manage complex appointment requests, handle extensive telephone communication, and support patient inquiries while working remotely in a fast-paced environment.

Key responsibilities

• Enter and validate medical, demographic, insurance, and financial data while creating accurate appointments
• Provide backup assistance and handle a variety of patient inquiries regarding physicians and services
• Collaborate with team members to improve patient experience and meet departmental productivity and quality standards

Required qualifications

• High school diploma or GED required
• Minimum 2 years of experience in patient registration, scheduling, and/or customer service
• Basic knowledge of medical terminology preferred
• Demonstrated ability to use PCs and multi-line phones; Epic software experience preferred
• Strong organizational skills with attention to detail required