Scheduling Coordinator

Job Summary

Coordinating patient services and appointment requests, the full-time Scheduling Coordinator will manage complex scheduling tasks while providing exceptional customer service in a remote setting.

Key responsibilities

• Enter and validate medical, demographic, insurance, and financial data while creating accurate appointments
• Handle a variety of patient inquiries regarding physicians and services, including scheduling interpreter services
• Collaborate with team members to enhance the patient experience and meet departmental productivity and quality standards

Required qualifications

• High school diploma or GED required
• Minimum 2 years of experience in patient registration, scheduling, and/or customer service
• Basic knowledge of medical terminology preferred
• Proficiency in using PCs and multi-line phone systems; experience with Epic software preferred
• Strong keyboarding/data entry skills and organizational abilities