Scheduling Coordinator

Job Summary

Coordinating patient services, the full-time Scheduling Coordinator will manage complex appointment requests, handle extensive telephone communication, and work independently in a fast-paced remote environment.

Key responsibilities

• Enters and validates medical, demographic, insurance, and financial data while creating accurate appointments
• Handles a wide variety of patient inquiries and schedules interpreter services as needed
• Collaborates with team members to improve patient experience and meets departmental productivity and quality standards

Required qualifications

• High school diploma or GED required
• Minimum 2 years of experience in patient registration, scheduling, and/or customer service
• Basic knowledge of medical terminology preferred
• Proficiency in using PCs, MS Office, and multi-line phone systems
• Strong keyboarding/data entry skills and organizational abilities