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Scheduling Operations Specialist
Job Summary
A company is looking for a Scheduling Operations Specialist to support patient and family scheduling needs.
Key Responsibilities
- Update provider schedules and manage out-of-office coverage
- Ensure a positive scheduling experience for patients and families
- Conduct outreach to patients with appointment gaps and schedule initial intake appointments
Required Qualifications
- Bachelor's degree in health sciences, business administration, communications, or a relevant field
- Minimum of 2 years of experience on an operational team in a fast-paced environment
- Knowledge of HIPAA policies and procedures
- Proficiency with cloud-based communication and software (e.g., Slack, G-suite, Zoom, EMR)
- Ability to work cross-functionally with clinicians and technical teams
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COMPLETE JOB DESCRIPTION
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