Scheduling Specialist

Job Summary

To ensure timely and effective staffing for home care cases, the remote Scheduling Specialist will manage caregiver and client schedules, communicate service needs, and maintain accurate documentation in a fast-paced environment.

Key responsibilities

• Coordinates client and caregiver schedules, ensuring accurate and timely updates in scheduling software
• Communicates regularly with clients and caregivers to assess service satisfaction and address scheduling needs
• Maintains knowledge of licensure regulations and communicates any service concerns to the Care Team promptly

Required qualifications

• High school diploma or GED
• Minimum two years of experience in homecare scheduling
• Experience working with the elderly and/or disabled, demonstrating a compassionate attitude
• Proficiency in Microsoft Office Suite, especially Excel, and familiarity with scheduling software
• Strong time management and organizational skills to handle multiple schedules and priorities effectively