Scheduling Specialist

Job Summary

To support patient care and scheduling efficiency, the full-time Scheduling Specialist will manage appointment scheduling, handle phone inquiries, and ensure accurate patient data entry, with the role transitioning to remote work after initial on-site training.

Key responsibilities

• Answer phones and schedule patient examinations while maintaining positive interactions with patients and referring offices
• Pre-certify exams with insurance companies and verify insurance for same-day appointments
• Provide backup coverage for front office team members and manage overflow calls for other centers

Required qualifications

• High school diploma or equivalent
• Experience with Microsoft Office Suite
• Proficient in using computer systems and typing
• Able to handle a multi-level phone system with a high volume of calls