Scheduling Specialist
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Job Summary
Providing essential scheduling services, the full-time Scheduling Specialist will manage patient appointments, handle phone inquiries, and ensure accurate data entry while working Monday through Friday from 10:00 am to 6:30 pm CST with Saturday rotation.
Key responsibilities
- Answer phones and schedule patient examinations according to company policy while maintaining positive interactions
- Pre-certify exams with insurance companies and verify insurance for same-day add-ons as required
- Provide backup coverage for front office team members and handle overflow calls to ensure uninterrupted scheduling
Required qualifications
- High school diploma or equivalent
- Experience with Microsoft Office Suite
- Proficiency in using computer systems and typing
- Able to manage a multi-level phone system with high call volume
Complete Job Description
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