Scheduling Supervisor

Job Summary

Overseeing ambulatory scheduling staff, the full-time Ld Scheduler will manage patient appointments across various divisions, ensuring adherence to scheduling protocols and facilitating a high level of customer satisfaction while working remotely.

Key responsibilities

• Oversees assigned outpatient and procedure schedulers, collaborating with management to enhance patient and family satisfaction
• Handles scheduling calls and appointments, ensuring timely and professional responses while managing cancellations and modifications
• Develops training materials and participates in educational programs to maintain scheduling accuracy and efficiency

Required qualifications

• Experience in a scheduling or administrative support role
• Knowledge of healthcare scheduling systems and procedures
• Ability to work collaboratively in a team-oriented environment
• Proficiency in data entry and managing patient information
• Commitment to ongoing professional development and education