School Liaison Operations Specialist
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Job Summary
To enhance operational effectiveness, the full-time School Liaison Operations Specialist will manage product implementation and ongoing maintenance while fostering relationships with stakeholders and identifying process improvement opportunities.
Key responsibilities
- Serve as the subject matter expert for assigned products and services
- Track and analyze operational performance, escalating issues as necessary
- Develop and maintain reporting tools to support business review presentations and strategic planning activities
Required qualifications
- Bachelor's Degree in business administration or a related field
- 2+ years of experience in project management, data analysis, or vendor management, preferably in healthcare
- 2+ years of customer service experience in a healthcare environment dealing with claims and authorizations
- Experience working with IEP, 504, and/or ESE services is strongly preferred
- Ability to travel occasionally to various school districts and organizations
Complete Job Description
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