Seasonal Application Help Desk Support
Job Summary
Providing exceptional customer support, the part-time Seasonal Application Help Desk Support Representative will assist students with admission inquiries and technical issues while working remotely in various states.
Key responsibilities
- Gather information and resolve inquiries regarding the application process efficiently
- Build rapport with students and meet interaction goals set by the client
- Answer questions about admission requirements, transcripts, and registration promptly
Required qualifications
- Must be at least 18 years of age and pass a criminal background check
- Strong organizational and time management skills
- Previous customer service or sales experience preferred
- Basic computer skills and knowledge of Microsoft Office Suite
- Must pass typing and basic computer literacy assessments
Complete Job Description
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