Seasonal Application Help Desk Support
Job Summary
To support a premier academic partner, the part-time hourly Seasonal Application Help Desk Support Representative will provide assistance to students applying for admission, resolving inquiries and technical issues while working remotely.
Key responsibilities
- Gather information and resolve inquiries efficiently while logging applicant calls
- Build rapport with students and meet interaction goals set by the client
- Answer questions regarding admission requirements, application processes, and technical issues
Required qualifications
- Must be at least 18 years of age and pass a criminal background check
- Previous customer service or sales experience is preferred
- Basic computer skills and knowledge of Microsoft Office Suite
- Strong organizational and time management skills
- Ability to adapt to a fast-paced environment with limited supervision
Complete Job Description
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