Seasonal Customer Service Assistant
Job Summary
To support a dynamic customer service team during the holiday season, the remote Seasonal Customer Service Assistant will engage with customers through phone, email, live chat, and social media, resolving inquiries and providing exceptional service from September through December 2026.
Key responsibilities
- Handle customer interactions with ownership and warmth across multiple channels
- Resolve unique customer concerns and fulfillment challenges promptly and professionally
- Document customer interactions accurately within CRM platforms while identifying operational improvements
Required qualifications
- Bachelor's degree or equivalent work experience
- Experience working with high-end customers and solving complex problems
- Familiarity with handling inbound contact volume and omni-channel CRM platforms
- Experience with design-related work and fulfillment processes
- Strong written communication skills for crafting professional responses
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 40,513 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
