Seasonal Customer Service Assistant
Job Summary
To support the customer experience during the holiday season, the part-time Seasonal Customer Service Assistant will engage with clients through phone, email, live chat, and social media, resolving inquiries and providing exceptional service in a remote role from September to December 2026.
Key responsibilities
- Handle customer interactions across multiple channels with a focus on ownership and warmth
- Resolve unique customer concerns and fulfillment challenges promptly and professionally
- Document customer interactions accurately using CRM platforms while identifying operational improvements
Required qualifications
- Bachelor's degree or equivalent work experience
- Experience in high-end customer service with a focus on problem-solving and creative thinking
- Familiarity with design-related work and fulfillment processes
- Experience using omni-channel CRM platforms
- Strong written communication skills with attention to detail
Complete Job Description
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