Seasonal Customer Service Representative
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Job Summary
Providing exceptional support to customers, the Seasonal Customer Service Representative will manage inbound and outbound calls to assist with account updates, billing inquiries, and service questions while recommending additional services based on customer needs in a remote, part-time capacity.
Key responsibilities
- Handle inbound and outbound customer calls regarding account updates and service inquiries
- Assist customers with billing questions and new account setups
- Recommend additional services tailored to customer needs
Required qualifications
- High school diploma or GED required
- Ability to type at least 25 words per minute
- Intermediate to advanced technical proficiency for navigating multiple systems
- Open availability for the entire seasonal period
- Access to required equipment for remote work, including a PC or laptop with Windows 11
Complete Job Description
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