Seasonal Customer Service Representative
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Job Summary
Handling inbound and outbound calls, the Seasonal Customer Service Representative will assist customers with account updates, billing inquiries, and new account setups while recommending additional services based on customer needs in a remote capacity.
Key responsibilities
- Assist customers with account updates, billing questions, and service inquiries
- Manage new account setups and recommend additional services tailored to customer needs
- Navigate multiple systems while communicating effectively with customers
Required qualifications
- High school diploma or GED required
- Ability to type 25 words per minute
- Intermediate to advanced technical proficiency for system navigation
- Open availability for the duration of the seasonal position
- Access to required equipment, including a PC or laptop running Windows 11 and high-speed internet
Complete Job Description
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