Seasonal Customer Service Specialist
Job Summary
Seeking motivated individuals, the Seasonal Customer Service Specialist will provide remote customer support through phone, email, and chat, assisting with order placements and inquiries while working a flexible schedule of 20 to 40 hours per week until December 20, with potential for extension.
Key responsibilities
- Provide exceptional service to customers via phone, email, and chat
- Act as a customer advocate, identifying issues and offering reasonable solutions
- Place orders and respond to product-related inquiries using provided resources
Required qualifications
- Previous experience in a customer service environment is preferred
- Strong written and verbal English communication skills
- Ability to work flexible hours, including weekends
- Must have a dedicated workspace and provide own computer and headset
- Video capabilities for meetings and training sessions are required
Complete Job Description
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