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Seasonal Customer Support Representative

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Location: Remote
Compensation: Hourly
Reviewed: Thu, Nov 05, 2026
This job expires in: 30 days

Job Summary

Seeking enthusiastic individuals, the part-time Seasonal Customer Support Representative will assist customers remotely during the tax season by responding to inquiries, providing product information, and troubleshooting issues.

Key responsibilities:
  • Respond promptly and professionally to customer inquiries via phone, email, or chat
  • Provide accurate information about product features, pricing, and availability
  • Troubleshoot and resolve customer issues, escalating when necessary
Required qualifications:
  • High school diploma or equivalent; college degree preferred
  • Previous customer support or related experience
  • Reliable internet connection (minimum 10 Mbps upload / 25 Mbps download)
  • Flexible availability, including evenings, weekends, and holidays
  • Bilingual proficiency in English and Spanish is a plus

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