Seasonal Healthcare Customer Service
Job Summary
Providing support for a variety of healthcare inquiries, the full-time Seasonal Healthcare Customer Service Representative will manage inbound and outbound calls related to health insurance policies, benefit card updates, and order completions, all while working remotely.
Key responsibilities
- Handle inbound and outbound customer calls regarding healthcare-related inquiries
- Assist customers with updating personal information and completing orders
- Inform customers about changes that may affect their healthcare benefits
Required qualifications
- High school diploma or GED required
- Ability to type at least 25 words per minute
- Intermediate to advanced technical proficiency for multitasking across multiple systems
- Open availability from 8 AM to 2 AM EST, 7 days a week
- Must have a dedicated workspace free of distractions and background noise
Complete Job Description
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