Seasonal Healthcare Customer Service
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Job Summary
Supporting healthcare inquiries, the part-time Seasonal Healthcare Customer Service Representative will manage inbound and outbound calls related to health insurance policies, personal account updates, and order support in a remote setting.
Key responsibilities
- Handle inbound and outbound calls to assist customers with healthcare-related questions and updates
- Provide support for completing orders and inform customers about changes affecting their benefits
- Utilize multiple systems to efficiently communicate with customers and manage their inquiries
Required qualifications
- High school diploma or GED required
- Ability to type at least 25 words per minute
- Intermediate to advanced technical proficiency in using multiple systems
- Open availability from 8 am to 2 am EST, seven days a week
- Access to a compatible PC or laptop, high-speed internet, and necessary equipment for remote work
Complete Job Description
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