Seasonal Healthcare Customer Service Representative
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Job Summary
Supporting a diverse range of healthcare inquiries, the part-time Seasonal Healthcare Customer Service Representative will manage inbound and outbound calls, assist customers with health insurance questions, update personal information, and provide support for order completion in a remote setting.
Key responsibilities
- Handle inbound and outbound calls related to healthcare inquiries and benefit information
- Assist customers in updating personal account information and completing orders
- Provide timely support and information regarding changes that may affect customers' healthcare benefits
Required qualifications
- High school diploma or GED required
- Ability to type a minimum of 25 words per minute
- Intermediate to advanced technical proficiency for navigating multiple systems
- Open availability from 8 am to 2 am EST, seven days a week
- Access to a PC or laptop running Windows 11 and high-speed internet with specific requirements
Complete Job Description
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