Seasonal Onboarding Administrator
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Job Summary
To support the Ramp Up Network (RUN) Team, the seasonal part-time Operational Readiness Administrator will manage onboarding execution, technical troubleshooting, and training compliance for newly hired seasonal tax Experts in a remote environment.
Key responsibilities:
- Facilitate New Employee Orientation (NEO) and onboarding sessions while managing onboarding support communications
- Guide Experts through laptop configuration and troubleshoot technical issues, ensuring device readiness
- Track training compliance and conduct pre-flight readiness checks, ensuring timely handoffs to Seasonal Managers
Required qualifications:
- 2+ years of experience in facilitating group onboarding or training sessions in high-volume or remote environments
- Hands-on technical troubleshooting experience with laptops and remote access tools
- Must own a personal computer with a dedicated internet connection
- Strong attention to detail and record-keeping accuracy
- Experience with Microsoft products and standard office/tracking platforms
Complete Job Description
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