Seasonal Tax Manager (Remote)
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Job Summary
Leading a remote team of tax professionals, the Seasonal Tax Manager (Remote) will coach performance, audit operational accuracy, and ensure exceptional customer experience during the busy tax season, working up to 60 hours per week.
Key responsibilities
- Manage and support a remote team of tax experts, ensuring adherence to performance metrics and professional standards
- Audit timekeeping and daily statuses using various tools to maintain operational accuracy
- Monitor system statuses and process workflow requests while addressing high-priority issues through multi-channel communication
Required qualifications
- Active EA, CPA, or Practicing Attorney credential
- Active Preparer Tax Identification Number (PTIN) by start date
- Experience managing teams of 30+ in a high-volume customer experience setting
- Ability to operate within custom software and manage tasks across multiple remote platforms
- Designated distraction-free remote work environment with reliable internet connection
Complete Job Description
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