Seasonal Tax Specialist (EA/CPA)
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Job Summary
Seeking an actively credentialed Enrolled Agent (EA), Certified Public Accountant (CPA), or licensed attorney (JD) with at least two seasons of tax preparation experience, the remote Seasonal Tax Specialist (EA/CPA) will provide leadership, monitor tax support channels, and address operational issues during the upcoming tax season.
Key responsibilities
- Provide leadership through video, phone, and chat to motivate team members in meeting performance expectations
- Monitor the Tax Support Slack channel, delivering accurate tax guidance and timely responses to support requests
- Address operational and customer issues, ensuring professional and timely resolution of inquiries and escalations
Required qualifications
- Active U.S.-based credential as an Enrolled Agent (EA), Certified Public Accountant (CPA), or licensed attorney (JD) with an active PTIN
- Minimum of 2 years of professional experience preparing and filing individual (1040) tax returns using professional tax software
- Proficient in using Microsoft 365 (Outlook, Teams, Word, Excel) and Slack
- Must have a dedicated workspace, personal computer, and a hard-wired Ethernet connection
Complete Job Description
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