Selerix Tech Support Specialist
Job Summary
To support a growing team, the full-time remote Selerix Tech Support Specialist will build and configure complex Selerix enrollment cases, implement benefit plans, and provide ongoing support for clients and brokers.
Key responsibilities
- Build and configure complex Selerix enrollment cases, including multi-plan structures and eligibility rules
- Support Open Enrollment and mid-year implementations while ensuring accurate enrollment functionality
- Partner with stakeholders to troubleshoot connection issues and maintain data integrity across systems
Required qualifications
- 3+ years of hands-on Selerix platform experience
- Demonstrated experience building complex Selerix cases and configuring payroll export files
- Strong understanding of benefit plan configuration and enrollment workflows
- Experience working with carrier connections and data feeds
- Knowledge of benefit administration processes and enrollment operations
Complete Job Description
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