Senior Account Director
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Job Summary
Driving high-impact digital transformations, the full-time Senior Account Director will manage strategic B2C accounts across the US West Coast, focusing on commercial development, AI-driven customer innovations, and engagement with C-suite executives in a remote setting.
Key responsibilities:
- Own and execute comprehensive portfolio plans for strategic B2C accounts in Retail, Consumer Finance, and Tech
- Guide clients in leveraging AI and predictive analytics to enhance customer journeys and modern commerce
- Identify and close expansion opportunities within existing accounts while supporting new client acquisition
Required qualifications:
- Minimum of 10+ years in technology consulting or digital transformation, with at least 8+ years in account management
- Demonstrated experience managing enterprise accounts within Retail and Consumer Financial Services
- Proven track record of navigating and managing accounts across the US West Coast market
- Strong understanding of AI/ML applications in consumer engagement and operational challenges
- Exceptional capability in building trust with C-Level executives and framing technical capabilities into business outcomes
Complete Job Description
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