Senior Account Manager

Job Summary

Managing a portfolio of strategically complex client relationships, the full-time Senior Account Manager will oversee digital marketing strategies, lead client interactions, and drive retention and expansion initiatives while working remotely.

Key responsibilities

• Serve as the primary strategic point of contact for a portfolio of clients, owning the health and direction of each relationship
• Lead Quarterly Business Outlooks (QBOs) and deliver data-backed recommendations to clients
• Provide structured mentorship to Account Managers and Coordinators, setting best practices and fostering team development

Required qualifications

• 6+ years in a client-facing role with a proven track record of managing high-volume portfolios
• 5+ years of digital marketing experience, including paid search, paid social, display, and geofencing
• Experience working in a fast-paced agency environment
• Demonstrated success leading Quarterly Business Reviews or equivalent executive-level client presentations
• Strong leadership and mentorship skills with a focus on developing others